Volunteering doesn’t only make a difference to the families we support, it can also be an enriching and fulfilling experience for our Volunteers.

Interested in Volunteering?

In the first instance, anyone interested in volunteering for Cumbria Family Support must contact our Family Support Co-ordinator for an initial discussion about the role. We then arrange a visit to the home of the volunteer which provides an opportunities to ask more questions and discuss the training process. This is followed up with an application form and two written references, and when all the necessary checks are completed, arrangements for induction and training will be organised in groups.

Initial Training & Volunteer Development Program

Our initial volunteer training session covers all the essential information about our organisation, operations, policies and procedures, health and safety and lone working.

This then leads onto the Volunteer Development Programme with covers a wide range of topics around family support and helps to equip our volunteers with the knowledge and skills they need to confidently support children and families in the community.

As part of the initial induction and training, volunteers will also be required to complete an e-learning safeguarding session, as this is an essential part of the role.

Training Events and Skills Development

Through the year we organise specialist training events covering topics relevant to our work with children and families. The training events are free for staff and volunteers and we encourage all volunteer to participate where they can.

Volunteering with Cumbria Family Support can offer a new career opportunity, support an individual to get back to work, provide an enhanced training experience for students and bring new friends and skills into your life. It is not essential for volunteers to have a family support background as we provide full training.

In 2022 we have a range of training on offer to our volunteers which include:

  • Getting to grips with our case management system Charity Log
  • Reducing Parental Conflict/Family Matters
  • Self Care, Exercise and Mindfulness
  • Using Genograms
  • Family Links Parenting Support
  • Trauma Informed Practice
  • Difficult Conversations and positive transitions from support

Volunteer Support

Our Volunteer Support Coordinator’s provide ongoing support for all their volunteer teams on an individual basis, and at group support meetings which are held regularly throughout the year. The support meetings are an opportunity for volunteers to share their experiences with others and gain support from the network. The meetings also ensure volunteers are kept up to date with practice developments and usually include a specialist training element.

Volunteers for Families

Our volunteers befriend families and offer valuable practical and emotional support to reduce stress in the family. They build a trusting relationship with the families they support which enables them to work with each member of the family, helping them to understand the dynamics, challenges and issues that are impacting on their family life. We assist families with issues relating to emotional well- being, living with a disability, ill health and parenting. Volunteers support up to 2 families at a time and visit each family at least once a week for a couple of hours. Some of our volunteers also help with children’s groups and contact centre sessions.

Recognising our Amazing Volunteer!

In March 2022 we had our long awaited Volunteer Celebration and Development Day.

Here we see Andy Slattery (former Assistant Chief Constable for Cumbria) giving his key note speech about the hugely beneficial impact of the volunteer workforce across Cumbria during the pandemic.

We were also privileged to recognise our long service volunteers: We have  over 50 volunteers, 14 of whom have volunteered in their roles for over 10 years and another 7 who have been with us more than 5 years!

Interested in becoming a Volunteer?

Contact our Family Support Co-ordinator for an initial discussion about the role.