Support Services

Family Support

What makes Cumbria Family Support different?
At Cumbria Family Support, we believe in the power of relationship-based working. Our team take the time to truly get to know each family, and our support is not time-limited in most cases. This commitment ensures that families receive the tailored assistance they need.

Home-based Support

This is our core service, providing practical and accessible support to families in their own homes, by qualified and experienced staff and trained and experienced volunteers.

All support is tailor-made to meet the unique needs of each individual family, aiming to achieve positive outcomes for the children and the entire family.

Each family has a personalised plan of support which is developed from an initial assessment that identifies their specific needs and desired outcomes.

How to refer:
If you would like to make a self-referral or a referral for a family you are working with, please contact the relevant Family Support Coordinator for an initial discussion.

Our referral form can be downloaded here.

Family Time - Child Contact Centres

We are proud to be the only provider in Cumberland and Westmorland and Furness offering this free-of-charge service.

Our centres in Penrith, Carlisle and Kendal provide a safe, friendly and neutral place for children to reconnect with their non-resident parent.

Penrith, Carlisle and Kendal centres are accredited by the National Association of Child Contact Centres (NACCC).

How to refer:
If you would like to make a self-referral or a referral for a family you are working with, our referral forms can be downloaded here.

Other Services We Offer

Our core offer includes:

  • Family Links Nurturing Programme: Delivered in the family home and tailored to meet the unique needs of each family.
  • Individual Work with Children: Providing children with the opportunity to talk about their worries, explore their wishes and feelings, and make sense of their particular situation.